These Terms govern your use of the Last Hope Recording Co. website and any purchases from our online store, operated by Last Hope Recording Co. LLC ("we," "us," "our") in New Orleans, Louisiana. By placing an order or using this site, you agree to these Terms.
Orders and pricing
All prices are in U.S. dollars. Placing an order is an offer to buy; your order is accepted once we send a confirmation. We may correct pricing errors, limit quantities, and refuse or cancel any order.
Pre-orders
Some items are sold as pre-orders and ship on or around the release window stated on the product page. A pre-order reserves your copy of a limited run; payment is taken at checkout and the item ships once the pressing is in hand.
Payment
Payments are processed securely by Shopify and its payment providers. We don’t store your full card details.
Shipping and returns
Delivery is covered by our Shipping Policy, and returns and refunds by our Returns & Refunds policy.
Availability
Our releases are limited and may sell out. Artwork and colors are shown as accurately as possible and may vary slightly from the finished product.
Intellectual property
All recordings, artwork, logos, and text on this site are owned by Last Hope Recording Co. LLC or its artists and licensors and may not be copied, distributed, or reused without permission. A record or digital download is licensed for personal, non-commercial use and transfers no ownership of the underlying recordings or compositions.
Disclaimer and liability
The site and products are provided "as is." To the fullest extent allowed by law, Last Hope Recording Co. LLC is not liable for indirect or consequential damages arising from use of the site or products. Nothing here limits rights you may have under applicable consumer law.
Governing law
These Terms are governed by the laws of the State of Louisiana, with any disputes handled in the courts of Orleans Parish, Louisiana.
Changes
We may update these Terms from time to time; the current version always applies.
Contact
Questions? Email [email protected].
We currently ship within the United States only.
Shipping rates
- Standard shipping: $10 — free on orders over $100
- Express shipping: $25 — free on orders over $250
Rates are shown at checkout before you pay.
Processing
In-stock orders are packed and shipped within a few business days. Every record is packed by hand and shipped in a rigid, protective mailer.
Pre-orders
Pre-ordered items ship on or around the release window listed on the product page (for example, vinyl pressings ship once they arrive from the plant). If your order includes both in-stock and pre-order items, it may ship together once everything is ready — message us if you’d like in-stock items sent first.
Transit and tracking
Once your order ships, you’ll get a confirmation email with tracking. Delivery times depend on the carrier and your location.
Lost or damaged
If your order arrives damaged or doesn’t arrive, contact us within 7 days of the delivery date at [email protected] with your order number and photos, and we’ll make it right.
Address accuracy
Please double-check your shipping address at checkout — we’re not able to reship orders returned due to an incorrect address without additional shipping cost.
Questions? Email [email protected].
Every order from Last Hope Recording Co. is packed by hand, with care, and shipped protected for the journey. Because our records are limited pressings and each one is prepared personally for you, all sales are final — we do not accept returns or exchanges, and we’re unable to offer refunds for change of mind, accidental orders, or buyer’s remorse. Please double-check your order before completing checkout.
If something arrives wrong, we’ll make it right
We stand behind every record we send. If your order arrives damaged, defective, or is lost in transit, contact us within 7 days of delivery at [email protected] with your order number and a few photos of the item and packaging. We’ll review it promptly and, where warranted, send a replacement or issue a refund at our discretion.
Order changes
Need to fix an address or cancel? Reach out as soon as possible after ordering. Once an order has shipped, we’re unable to change or cancel it.
Pre-orders
Pre-ordered items ship on or around their stated release window. Placing a pre-order reserves your copy of a limited run; the terms above apply once it ships.
Questions before you buy? Email [email protected]. This policy doesn’t affect any rights you may have under applicable consumer law.
This website is operated by Last Hope Recording Co. LLC, a limited liability company based in New Orleans, Louisiana, United States.
Business address
524 St. Philip St.
New Orleans, LA 70116
United States
Email: [email protected]
Phone: (504) 256-0865
All content on this site — including recordings, artwork, logos, and text — is the property of Last Hope Recording Co. LLC or its artists and licensors and is protected by applicable intellectual-property law. For legal or rights inquiries, contact [email protected].
